ellipsis…

ok… so i think i that i get points for this one.i got a call at work today and the recording said “You have just won a free vacation! Press 9 to find out more details…” I usually don’t like these kind of things because there is always a catch of some sort, but to be honest the whole marketing strategy of the voice recording tempting you find out more is really quite genius, so i pressed 9. i get on the phone with the agent who starts rattling off about the vacation. “You have a 7 day cruise off of the Florida Keys, do you like Florida?… Well, if you like Florida then I can also offer you a 3 nights right on the Daytona beach…” blah blah blah… “Oh and with all this ALL YOU HAVE TO DO IS ATTEND A 90 MINUTE TOUR OF A NEW RESORT…” blah blah blah. after about 5 minutes of her rattling off, so stops and asks me if i like to take vacations “Yes”… and then she starts going off again. then she says you are also required to buy tickets to universal studios from this company. so this vacation is almost free. now i’m getting confused, and i tell her that. it must have triggered something because she went into a “save the customer” mode, and got her supervisor on the phone. and that when i got really good!

the supervisor starts off by regurgitating everything the last girl just told me, but in light-speed! “We can also help you find airfare down to Florida…” wait, hold on! this vacation isn’t all that free anymore. flights to florida are going to cost $600+ for one person, and i’m not going to go by myself. she starts rattling off about florida again, and how nice the beaches are. “So… We are going to need your credit card number now to process your FREE vacation…” how about NO. and this is where the yelling started. she started yelling at me about how she didn’t understand why i wouldn’t want a free vacation or why i even pressed 9 to get more information. started accusing me of wasting her time. OMG, it was the funniest thing. i couldn’t believe what i was hearing. she asked if florida was even a place that i would like to vacation in, i said it wasn’t on the top of my list. if it was in thailand it would be more appealing! she didn’t like that. she was really frustrated and confused on why i would vacation in thailand but no florida. maybe it’s just me, but thailand is SO much more interesting than florida could ever be. she kept repeating that it was a FREE vacation. she switched tactics and started to explain how she didn’t need my business because it wasn’t about the vacations it was about the time-shares. time-shares?… this was the first i’ve heard about time-shares. “Even if you don’t by a $75k time-share, someone you know will and I make money off selling time-shares. So I don’t even care if you take the vacation…” after about 10 minutes i just hung up on her as she kept rambling on and on, i could still hear her as i press the end button.

ok ok, i’m a jack ass for keeping her on the phone for that long. to be honest over the 15 minutes i was on the phone, i probably said all of 3 partial sentences. and florida wouldn’t be a bad place to vacation, if i was 50. but what got me is that the agent started to yell at me. she was really really angry. usually it’s the customer who yells at the agent, this time it was the other way around. plus, there was no way i was giving out my credit card information to these people. i can see how someone can get caught up in the whole fast paced sales pitch and all of a sudden be giving out your credit info.

oh, and not to drag this stupid story any longer. as the agent was yelling, she kept saying something about my credit history and how i was a good customer and that’s why they called me because the credit card companies gave them my name and number… they called my store! i’m sure that my store has good credit, and really anyone at the store could have picked up the phone. i just decided to have some fun with it!